General conditions

This conditions are subject to sales of products bought on this website from U-moments Xalu Bvba, Noordlaan 16 , 8520 Kuurne Belgium.

Prices

All prices are VAT included. This price is exclusive shippingcosts and possible other costs. All prices are in EURO. The price of the product is the price valid on the orderdate of the webshop from U-moments. We can never be helt responsible for possible errors in our productrange.

Order and delivery

Every order will be sent as fast as possible and will be confirmed by e-mail. You will receive a second mail when the order is send to you. We try to send you the order as fast as possible, normally in one week. Maximum delivery time is one month. When the product is out of stock, you will be informed about it and your order will be cancelled. The order will be sent by mail to your address.

The consumer has always the right to cancel the order, without payment of any fine and without giving a reason within 14 days from the day that follows the delivery of the order or after signing the agreement. The product should always be returned in the original package without wear.

Payment

You can pay by Paypal, Visa, mastercard or banktransfer. U-moments is not responsible for any bankcosts. The ordered products stay property of U-moments until the order is completely payed. Payments through transfer can only be reserved AFTER reception of the payment. U-moments takes all necessary measures to secure all information concerning payments and orders. U-moments cannot be helt responsible for others acquiring unauthorized access to this data.

Returning goods

"The consumer has the right to announce to the company he renounces his purchase without penalty and without giving any reason within 14 calendar days from the day following the delivery of the goods or the conclusion of the purchase agreement."

Goods which are returned may not have been used and or damaged. Returned goods shall be sent “post-paid” to the following adress:

U-moments, Xalu bvba
Noordlaan 16
8520 Kuurne
Belgium

Returning personalized goods

It is NOT possible to return personalized goods. Returned personalized goods will not be refunded.

Disputes

The sales of our goods are subject to the Belgian Law and possible disputes will brought to Belgian courts. This conditions are also drawn up in Dutch. The Dutch text shall always override in case of dispute.